Top Truck Dispatch Service Our experienced truck dispatchers set you up directly with the brokers so you can focus on driving. We handle all the necessary paperwork. No more worrying about follow-ups with the Broker for lumper and detention pay. Our in-house dispatchers take care of all admin work for you. You pick the areas you want to drive and we negotiate hard for the best paying rates and quality routes. You work directly with the best Shippers and Brokers and they pay you. Your dedicated truck dispatcher looks at multiple load boards to find you the best dry freight, flatbed, and reefer loads. Truck Dispatch USA keeps you on the road so that you don’t leave your trucks stuck for days.
For Truck Dispatch Available:
- Dry van
- Flatbed
- Step-deck
- Refrigerated
- Power-only
Rate: 10% of load value
Dedicated Dispatcher: Yes
Broker Credit Check: Yes
Contract Requirements: No
Special Features:
- Complete back office work from shipper and broker agreements, carrier packets, check customer or broker credit, and more
- Volume discounts for fleets
- Personal online tracking software
- Top Truck Dispatch Service
Benefits:
- Best-in-class all around back office service
- Flexible payment options: pay-per-load or pay-per-week
- Driver ELD program
- Top Truck Dispatch Service
Disadvantages:
- Other dispatchers are more proactive
- Higher fees and fewer high-paying loads compared to other options on this list
What Is a Truck Dispatching Company do?
A truck dispatching company schedules freight deliveries and arranges pickups or shipments and parcels. They also schedule truck drivers, relay shipment details with arranged customers, set up driver routes, and more.
The most basic service of a truck dispatcher is to locate freight loads, but many offer additional services from compliance checks to customer service. Top Truck Dispatch Service
How Does a Truck Dispatching Company Work For Truck Drivers?
A truck dispatching company works to manage freight on behalf of a trucker or carrier. This includes locating freight through load boards or business connections as well as overseeing all phases of delivery.
Truck dispatching companies use computer systems to track deliveries as they are en route and ensure that the goods arrive on time and undamaged. They handle any issues that arise like severe weather or vehicle problems and interface directly with the end customer
Factors to Consider With Truck Dispatching
Whether you choose between self-dispatch and hiring a dispatch company will depend on the value-added to your business.
If you want to keep 100% of the profits, self-dispatch is best. But if you want to spend more time on the road and have the support of loads ready when you are, a dispatching company will streamline services and efficiency.
Customer Service
Exceptional customer service is essential in nearly any industry, but when selecting a truck dispatching company it becomes even more important. You want to feel secure that they understand and can meet your needs while keeping business goals in mind.
Picking a company that offers great customer service will help you feel supported and confident. Many of these companies will also be interfacing with the end customer and performing back-office work such as end-to-end paperwork.
For this reason, you will want to work with a company that represents your business to the highest standards.
Services Offered
Not all truck dispatching companies offer the same services or service the same types of trucks. Most offer basic services like booking loads and managing delivery schedules.
Some will offer additional services like route planning, hiring drivers, or interfacing with the end customer. It’s important to know what you need out of a truck dispatching service to pick the company that’s right for you.
Cost
Costs vary widely between truck dispatching companies. Some charge a percentage of revenue while others charge a flat weekly or monthly fee. Some also offer scaled pricing for volume or types of loads.
It’s important to pick a company you can afford and that is the best value for the load volume you plan to have. For example, with a high load volume, a flat fee truck dispatching company might be the best choice, but for small owner-operators a revenue model may make more sense.
Contract
Contracts also vary widely between truck dispatching companies. Some dispatchers have a minimum required contract length. Others do not require a contract. Selecting the option for your business volume and company security that will not jeopardize your balance sheet is also important.
Broker Credit Check
Freight brokers are given a broker credit score. This is different from a traditional credit score and specifically relates to the trucking industry. The broker credit check shows the relative risk of working with that particular broker and the average number of days they take to pay.
Choose to work with a broker with a high broker credit score. Most companies recommend looking for a broker or truck dispatching company with a score of 87 or higher.
Choose the Right Truck Dispatching
A good truck dispatching company will bring you more loads at higher rates, which generates more revenue. Due to this, their fees should be seen as a small price to pay for this additional income. Whether you are an owner-operator, manage a large fleet or a small trucking company, these truck dispatching companies offer high-quality service. These companies can help you increase revenue, manage the back office, and grow your business!
FAQ
How Do Dispatchers Find Loads?
Truck Dispatchers and load board scouts to find loads. Sometimes they will represent shippers directly to book loads. Dispatchers also often search load boards themselves or enter your truck data directly into load boards.
Should I Hire a Dispatcher?
That depends on your business needs. Dispatchers can smooth communication between parties and ensure loads are ready when you are, improving business efficiency. However, whether the rates they charge are worth the service is unique to every business and depends on priorities and current load volume.
How Much Does a Truck Dispatching Service Cost for truck drivers ?
Some truck dispatching services charge a flat rate like $50 per load or $225 per week. However, most truck dispatching companies will charge a percentage of income for each load, usually 5% to 10%. Top Truck Dispatcher Service Our experienced truck dispatchers set you up directly with the brokers so you can focus on driving.