Truck dispatchers coordinate the transportation of goods by truck with drivers, suppliers, and customers. As a truck dispatcher, you work with vendors, clients, drivers, and other logistics personnel by phone, email, or in person.
Truck dispatchers use computer systems to track delivery trucks as they are en route, ensuring that the goods arrive on-time and undamaged. If there are any issues along the way, such as severe weather or a vehicle maintenance problem, the truck dispatcher is responsible for informing the receiving company. In such instances, the dispatcher may also be required to make arrangements for repair or send a new truck to make the delivery.
What Does a Truck Dispatcher Do
What Does a Truck Dispatcher Do for CDL Truck Drivers in the USA?
The primary role of truck dispatchers is to schedule drivers to make deliveries and pick up packages or shipments from customers. Truck dispatchers communicate with customers to record details about shipments, arrange pick-up times and discuss any special handling issues. They also set up driver routes.
In addition, truck dispatchers review drivers’ logs and maintain various records, such as those pertaining to dispatched calls,
vehicle repair, freight bills, and arrival times.
Truck dispatchers normally work for freight companies
Truck dispatchers normally work for freight companies.
While employment growth rates for truck dispatchers are not tracked by the Bureau of Labor Statistics (BLS), figures are supplied for both heavy and tractor-trailer truck drivers (a projected 6 percent growth from 2016-2026) and delivery truck drivers (4 percent growth over the same time period).
The expected job growth rates for these occupations, fueled by increased demand for timely package delivery and higher demand,
leading to more freight being transported,
would surely result in an increase
in the need for truck dispatchers. 247truckdispatch.com